About Us

Why We Started

People gamble online. It’s a fact. We could ignore this or we could build a platform that does it right. We chose the second option. Love Casino started in 2023 because we believed we could do something different. We’re regulated in Curaçao under licence 8048/JAZ. Not the UK Gambling Commission. This matters and we’re upfront about it.

What We Actually Are

Love Casino is a casino. We have 5,200+ games. Slots, live tables, the usual. We’re based in Cambridge, North Street, CB4 2HY. Our team is about 30 people. Some work support, some handle tech, some deal with payments. We’re not some faceless operation.

The Thing About Honesty

Most casinos hide their Curaçao licence or bury it in tiny text. We don’t do that. We’re Curaçao-licensed. Not UK Gambling Commission. This means you don’t have the same protections as UK-licensed operators. We tell you this upfront because we think you deserve to know what you’re getting into.

If you want UK Gambling Commission regulation, there are casinos for that. Love Casino isn’t one of them. We’re honest about what we are.

How We Run Things

Our games use certified RNG. They’re fair. We separate player funds from operational money – that’s required and we do it. We use 256-bit SSL encryption. Standard stuff but we do it properly.

Our support team actually responds to people. Not bots reading scripts. Real people. They handle issues in English and other languages. 24/7. If something breaks, we fix it. If a player complains, we listen.

What You Get

Over 5,200 games from decent providers. Live casino if you want that. Fast payouts – usually 12 to 24 hours. Support that actually picks up. Self-exclusion tools. Deposit limits. The responsible gambling stuff we actually provide.

What’s included:

• 5,200+ slots and games
• Live casino tables
• 24/7 support in English
• Fast withdrawals (12-24 hours)
• 256-bit SSL encryption
• Deposit limits and self-exclusion
• No hidden fees

We don’t hide fees in the terms. We don’t make withdrawals painful. We don’t use dark patterns. What you see is what you get.

Our Team

We have support staff in Cambridge handling live chat and emails. We have developers making sure the site doesn’t fall apart. We have someone checking compliance. We have payment processors. Real people doing real work. Not shareholders squeezing every penny out.

The Curaçao Thing

We operate under Curaçao law because that’s where our licence is. It’s not a secret. It’s not something we hide. You won’t get UK regulatory protection here. You won’t have access to UKGC-level dispute resolution. If something goes wrong, you’re dealing with Curaçao authorities, not the UKGC.

This is reality. Some operators pretend this doesn’t matter. We don’t. We say it straight.

Money Matters

Your deposits go to separate accounts. If Love Casino fails tomorrow, your money isn’t lost in company assets. It’s yours. That’s how it works.

Withdrawals normally take 12-24 hours. Sometimes faster. Depends on your bank. We don’t hold money. We process it and send it.

Safety Stuff

We use proper encryption. 256-bit. Your passwords are hashed – we don’t store them readable. Your ID when you verify is stored securely. We do audits. Nothing’s perfect but we don’t cut corners.

Contact Us

Do you have questions? Contact us via live chat (24/7) or email. Our office is at North Street, Cambridge CB4 2HY. You can also call us – numbers are on the website.

We answer most questions within 1-2 minutes via chat. Email questions within 24 hours.